Summary

Gamified situational judgment test by Aon using an instant-messaging format (WhatsApp-style). Candidates respond to realistic workplace messages from colleagues, managers, and clients. Fully customizable per role.

Key Facts

Provider: Aon Assessment Solutions

Type/Category: Situational Judgment / Work Sample (Gamified)

Duration: 15–20 minutes

Target Group: All levels, especially entry-level and early career

Languages: 40+

Strengths

Highly engaging, familiar chat interface — strong candidate acceptance

Conditional response logic creates realistic conversation flow

Fully customizable scenarios per client/role

Measures real decision-making in context, not abstract preferences

Example Use Case

Situation: Retailer needs to assess interpersonal judgment and communication skills for customer-facing roles at scale.

Solution: ChatAssess simulates real workplace conversations — candidates respond to escalating messages from a manager and a difficult customer, revealing actual decision-making quality.

More use cases available in the Use Case Library