ChatAssess (Aon)
Summary
Gamified situational judgment test by Aon using an instant-messaging format (WhatsApp-style). Candidates respond to realistic workplace messages from colleagues, managers, and clients. Fully customizable per role.
Key Facts
Provider: Aon Assessment Solutions
Type/Category: Situational Judgment / Work Sample (Gamified)
Duration: 15–20 minutes
Target Group: All levels, especially entry-level and early career
Languages: 40+
Strengths
Highly engaging, familiar chat interface — strong candidate acceptance
Conditional response logic creates realistic conversation flow
Fully customizable scenarios per client/role
Measures real decision-making in context, not abstract preferences
Example Use Case
Situation: Retailer needs to assess interpersonal judgment and communication skills for customer-facing roles at scale.
Solution: ChatAssess simulates real workplace conversations — candidates respond to escalating messages from a manager and a difficult customer, revealing actual decision-making quality.
More use cases available in the Use Case Library
Deeper analysis, tool comparisons and practical guidance are available through:
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